Legal
Privacy Policy
Last updated: August 27, 2026
1. Introduction
This Privacy Policy explains how Realbotix collects, uses, and protects information when you use the Realbotix dashboard and related services (the “Service”). By using the Service, you agree to the practices described here.
2. Information we collect
We collect information you provide directly — like your name, email, and billing details when you create an account — along with the configurations, characters, scripts, and other content you create using the Service. We also collect usage data, such as log-in activity and feature usage, to help us operate and improve the Service.
3. How we use information
We use the information we collect to provide and maintain the Service, process payments, respond to support requests, and improve features over time. We don’t sell your personal information to third parties.
4. Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not work properly without them.
5. How we share information
We share information with service providers who help us run the Service — such as hosting and payment processors — under agreements that require them to protect your data. We may also disclose information if required by law or to protect the rights and safety of Realbotix and our users.
6. Data retention
We retain your information for as long as your account is active or as needed to provide the Service. If you close your account, we’ll delete or anonymize your information within a reasonable period, except where we’re required to keep it for legal or accounting purposes.
7. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information. You can update most account details directly in your settings, or contact us for help with a request.
9. Children’s privacy
The Service isn’t directed to children, and we don’t knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. International data transfers
Your information may be processed and stored in countries other than your own. Where we transfer information internationally, we take steps to ensure it remains protected in line with this policy.
11. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll take reasonable steps to let you know before they take effect.
12. Contact us
Questions about this policy or your data? Reach out at hello@realbotix.com.